Category : News
On January 30, 2017, ScopServ will release its official version of new ISO package based on CentOS 6 and upgraded ‘scopserv-reports’ and ‘scopserv-realtime’ packages.
‘scopserv-reports’ and ‘scopserv-realtime’ release 6 packages are highly optimized using a new WebSockets Transport and process raw ACD data to SQL tables.
Upgrading to ‘scopserv-reports’ and ‘scopserv-realtime’ Release 6 packages will require you to manually execute the Queue Log Migration script else post upgrade reporting data will not be processed!
Which installations are involved?
New CentOS 6 installation: no need to run the migration script because the new packages are already included.
Update from CentOS 5 to CentOS 6: installation will require the migration script because the data will be backed up from CentOS 5 and restored on CentOS 6.
Licenses not upgrading to CentOS 6: installation will require to run the migration script because the new ‘scopserv-realtime’ Release 6 package will be part of all new packages starting January 30, 2017.
Our complete product bulletin can be found in our Knowledge Base. It contains information about the queue log migration.
Our C6 Installation guide also includes information for existing C5 customers upgrading to C6.
We are confident these releases will greatly enhance the experience of using ScopTEL.